Shipping Policies
Free Shipping on all orders over $200
We only ship to Pay Pal Verified shipping addresses. We do not ship to PO Boxes.
All pricing on the website exclude shipping fees. 
All delivery times are estimated from the time your order leaves our processing center.
We ship Monday-Saturday via UPS. Holiday excluded. 
Order processing: Please allow 1-3 business days for orders to be processed. 
Delivery Time
For US orders:
Normally takes 3-5 business days.
Domestic Orders:
The purchaser is responsible for providing the correct mailing address. We do not make address adjustments. If address is incorrect, order will be cancelled and customer will have to reorder. 
In an effort to prevent fraudulent purchases, we will ONLY ship to Paypal confirmed addresses. A Paypal confirmed address is an address that has been verified by Paypal as belonging to the purchaser per matching your credit card billing address.
Return Policy
Katch Hair Company is confident that you will love our products. We offer the best quality paired with outstanding customer service and expertise. We will make every effort to match each order to your exact specifications. Katch hair is 100% human hair and each individual piece comes from a separate donor and we cannot guarantee hair color. The natural hair color will range between a 1b and 2. Human hair extensions are considered a hygienic product. Therefore we do not offer returns or exchanges. ALL SALES ARE FINAL. No refunds will be permitted.